Policies

 

Purchase POLICIES:

Please read carefully before making a purchase, thank you!

TIMING

All made-to-order jewelry pieces ship within 4-8 weeks of purchase.
This is because I currently outsource my casting.
Rush orders are often available for an additional cost, contact me for details.

Ready-to-ship items ship within one business week.

SHIPPING

USPS First Class shipping is FREE within the US.
Shipping upgrades, including USPS Priority and insurance*, are available at checkout.
*If you choose not to include insurance in your shipping I am not responsible for any loss/damage/theft once your package is in the possession of USPS.
For shipping outside the US, please contact me for a quote.

RETURNS

As most pieces are made-to-order or one-of-a-kind, refunds are not given.
Exchanges will be considered on an individual basis.
If you have a question or concern, please contact me!

A NOTE ON CASTING

Part of what I love about working with wax and metal is that you can see the human hand in it. Often this look is cleaned out of the final cast with a lot of tumbling, sanding, buffing and polishing - but this loses something for me. I like that you can see indentations from my file, or the occasional imperfection from casting. It feels more organic, and makes each piece unique. I do personally finish each piece, and I ensure that there are no major deviations from the original design, and that there are no rough, sharp or uncomfortable areas. But your piece will be individual, and may not look *exactly* like the one pictured.

Please also note that the look of patinated (darkened) metal pieces may change over time.
Pieces are waxed to slow this, and with proper care the look will last for years.
I am happy to re-patinate pieces for the price of shipping.

CUSTOM CASTING WORK

Custom one-of-a-kind or small run works are available on a limited basis.
Prices (design and one cast) begin at $200.
Please contact me if you're interested in having something created for you.